Yes, we welcome resellers who would like to offer our solution to their customers.

For more information, please see our Resellers Page.

Data will be returned the same way in a backup file.

We don’t do any database encryption.

Each client only has access to their own data with their encryption key. As we don’t have the encryption key, we are not able to access any client data.

Veeam will encrypt all data using the encryption key set by the client.

The data is secured with a SSL/TLS connection.

Each client only has access to their own data with their encryption key.

All data is stored on our servers using Veeam’s AES 256-bit encryption.

No. The data will only be accessed by the main provider. Even the main provider cannot actually access the data.

We are not using Active Directory as Veeam does all the authentication.

This is not a factor with our solution as all data is stored in your encrypted backups.

Our management console does not support multi-factor authentication.

We use Veeam’s end-to-end AES 256-bit encryption to secure your data and give you peace of mind.

We use Sophos AV to protect our environment against outbreaks.

Currently we do not see the need for a DLP implementation, as no users will have access to any client information.

We don’t currently have a SIEM implementation.

We use Snort to monitor traffic, and detect and prevent intrusions.

We only use standard Windows Server features.

We do a maintenance weekend every 3 months to patch and fix any security issues.

Yes – we use OpenVAS.

The default backup retention is 2 weeks. You can however set the Backup retention to any amount you require from within your Veeam backup Job.

We have data spread over two locations with backups of key infrastructure components in a third location.

We are in control of all our own hardware.

No. In order to provide you with the best possible solution, we have made a conscious decision to specialize in only providing Backup as a Service.

Please speak to your IT department or an external IT service provider about Veeam licensing and setting things up on your side.

Yes, we welcome international customers.

The 2 main criteria you need to look at in order to determine if this will be viable for you, is your bandwidth cost and speed.

Payment for all package options is in advance. Should your usage increase during the package term, you will be billed for the increase on a pro-rata basis.

Our simplest package will allow you to subscribe on a month by month basis.
We do however have a 1 year and a 3 year package. If you elect to take either of those, the savings are substantial.

See our Pricing page for more detail.

  1. We only provide Backup as a Service for servers that have been virtualized using VMware.
  2. You will need a Veeam Backup and Replication V8 (or higher) license to connect to our solution.
  3. Your internet connection should have a upload speed of at least 2 Mbps. It’s however recommended that you have 1 Mbps upload speed for every 300 GB of data