When our company split from its parent, I was tasked to find a new service provider for cloud backups with Veeam.
I sent emails to a number of companies providing this type of service, asking them to send me a quote. QSupport responded within an hour with the exact detail I needed, while the others took days.
We did a price change on our ERP system which went wrong and corrupted all the data.
Imagine my shock when we discovered that our onsite backups had not been running for weeks and could not be used to restore the system.
Fortunately, we has an offsite backup with QSupport and we were able to recover all our data within a few hours.
Best self-service portal
When my manager asked me to find a service provider in South Africa for Veeam Cloud backups with a self-service portal that works well, I looked through a number of websites.
Many did not offer a free trial, and those that had self-service portals were difficult to use.
When I found the QSupport site, I was able to start my test backup within 15 minutes. The interface is clean and easy to use, and a help file is provided with step-by-step instructions on how to configure Veeam to backup to QSupport’s infrastructure.